Last Updated: October 6, 2025
At paintersrenonv.com, also referred to as "paintersrenonv.com," "we," or "us," your privacy matters to us.
This policy describes what information we collect, how we use it, who may receive it, and the choices available to you. By using paintersrenonv.com or any website that references this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communications with us
- Via our ads and apps on third-party sites when they link to this policy
This policy does not cover information gathered offline or on sites we do not manage.
Information We Collect
We collect information in three main ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details about your service request (location, scope, timing, pricing expectations, notes)
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages visited, links selected, time spent on the site, referring pages, and exit pages
- IP address, device identifiers, approximate location, browser, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or engagement history
- Service request checks and fraud screening
- Advertising and analytics data, including email interaction data
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Remember your preferences and activity
- Track website performance
- Personalize content
- Support advertising efforts
Most browsers allow you to block or remove cookies. If you do, some site features may not function properly.
Third parties may also place cookies that we do not control.
Interest-Based Advertising
We may partner with others to display ads that are tailored to your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, and hashed email addresses to recognize your device.
For more information or to opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our Website and services
- Process and complete your service requests
- Connect you with service providers that fit your request
- Communicate with you about requests, updates, and support needs
- Tailor your experience and our marketing messages
- Conduct analytics, research, and product development
- Identify, prevent, and respond to fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We may share information in the following ways:
Service Providers and Provider Networks
When you request a quote or service, we share the information needed with third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that support our Website and business operations, such as analytics, security, payments, support, and marketing.
These vendors may access personal information only to perform services on our behalf.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that no longer identifies you.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and misuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: You can unsubscribe through the link in our emails. This will not stop messages from providers with whom we shared your request.
- Cookies: You can manage cookies through your browser settings or the opt-out links above.
Access and Control
You may request to:
- See the data we hold about you
- Correct inaccurate information
- Delete data, subject to legal or operational requirements
- Raise concerns about how we use your information
Use the contact options listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- Type and sensitivity of the data
- Risk of harm
- Purpose of the processing
- Legal obligations
- Whether the purpose can be achieved another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive submissions are sent using SSL. Even so, no method of transmission or storage is completely secure.
Children's Privacy
The Website is not intended for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal authority.
California Privacy Rights
If you are a California resident, you have the following rights, subject to exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources used to collect it
- Business or commercial purposes
- Categories of third parties with whom we shared it
- Specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may count as "sale" or "sharing" under California law.
To opt out, contact us and state "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercise your privacy rights.
Verification
We verify requests before taking action. Requests that are unverified or excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may require proof of authorization.
Shine the Light
California residents may ask for a list of third parties that received personal information for marketing purposes during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is designed for U.S. residents.
If you visit from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you continue using the Website after a change, that means you accept the updated policy.
How to Contact Us
Reno Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
